Wednesday, March 18, 2015

Issues to Discuss with Your Cloud Service Provider

Before you work with a cloud service provider, you need find out if that company can truly satisfy your business requirements. After all, you can’t afford server breakdowns, delays, or other inefficiencies in your system. You shouldn’t compromise too much on the costs to avoid these liabilities, either. Here are some of the issues you’ll need to straighten out with your cloud service provider:

How secure are the services?

You need to determine the level of security you can expect from the company by finding out what their security measures are and what policies they have in place regarding said measures. Check both the physical and software means of protecting your data; these should prevent vital information from getting leaked to unauthorized persons and possible competitors or from getting destroyed.

How reliable would the services be?

You have to make sure that you can access data or perform processes using the cloud servers efficiently. Know the performance rates of their servers through actual metrics, such as uptime analysis throughout the most recent year. If your data or processes are critical, go for vendors with zero-downtime guarantees.

How much would the services cost?

The services offered by cloud service providers can either be limited to giving you cloud servers, but they can also cover IT support or management and warranties. Make sure that you factor in all the costs before signing a deal.

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